Basic details about your travel agency. Shown on quotes and invoices.
Agency Name
Legal Name
Email
Phone
Address
City
Postal Code
Country (ISO)
VAT Number
Preferences
Default currency, timezone, and date/time display format for your agency.
Default currency
Timezone
Date format
Time format
FX Safety Margin (%)Added on top of the live exchange rate when converting foreign prices to your billing currency in the extension.
Extension defaults
Default behaviour for the Vairo browser extension sidebar.
Context panel default stateControls whether the Policy Alerts, Traveler Profile, and Deals sections in the extension sidebar are expanded or collapsed by default.
Quotes
Customize how prices appear on customer-facing quotes.
Add price label to quotes
When enabled, a custom text label is shown after every price on generated quotes — for example, "+ agency fee".
Request routing
How new travel requests are assigned to agents.
Auto-assign new requests
New requests from corporates with dedicated agents are automatically assigned to the agent with the lowest current workload. The lead agent wins ties. Corporates without dedicated agents stay in the Unassigned queue.
Auto-create trips from high-confidence inbound emails
Inbound emails the AI classifies as new_request with confidence ≥ 85% and a known corporate domain skip manual triage — the trip is created immediately. Turn this on after a few weeks of pilot data confirms the AI scoring is reliable for your TMC.
All changes saved
Branding
Customize how your quotes and communications look to clients.
Agency logo
Appears on quotes, emails, and client-facing pages.
…
PNG or SVG recommended. Max 2 MB. Displayed at ~56–60px height.
Wide logo for quote headers
Wide logo
Landscape format for quote headers. PNG or SVG, max 2 MB. Recommended: 400×80 px.
Show agency name on quotes
Turn off if your logo already includes your agency name.
Brand colors
Define your color scheme for quotes and email templates.
Primary
Headers, buttons, and main accents
Secondary
Backgrounds and subtle fills
Accent
Highlights and recommended badges
Typography
Choose fonts for your quotes and client communications.
Brand font
Your Travel Quote — Brussels to Tokyo Narita
Business Class · 2 travellers · €4,786 total
Data fontUsed for flight segments, prices, durations and dates. Leave on default to keep the look paired with your brand font.
LH 1234 · BRU 09:25 → FRA 10:40 · 1h 15m
€4,786.00 · 14 May 2026
Synced to client quotes
Users & Teams
Manage team members and their access permissions.
Team Members 3
Pending Invites 0
Roles & Permissions
Quick invite
User
Role
Status
Last Active
Requests
NB
Natalie Barfield
natalie@omika.io
Owner
Active
5/22/2026
—
SP
Sam2 Pannemans
sam2@omika.io
Owner
Active
5/9/2026
—
SP
Sam Pannemans (you)
sam@omika.io
Owner
Active
1 hour ago
—
Roles overview
AdminAdmin
1 member
Full access to all features and settings
Manage all requests & quotes
Manage team & permissions
Access billing & subscription
Configure integrations
ManagerManager
1 member
Manage team operations and view reports
Manage all requests & quotes
View team performance
Access billing & subscription
Configure integrations
AgentAgent
1 member
Handle requests and create quotes
Manage assigned requests
Create & send quotes
View team performance
Access billing
ViewerViewer
0 members
Read-only access to requests and reports
View requests & quotes
View reports
Edit anything
Access billing
Integrations
Connect GDS systems and third-party services.
GDS connections
Global Distribution Systems for flight and hotel bookings.
1A
AmadeusConnected
Full GDS access for flights, hotels, cars, and ancillaries. Includes Cryptic command support and API access.
Connect to Sabre GDS for expanded inventory access and multi-source shopping capabilities.
We'll let your team know
G
Travelport (Galileo)Coming soon
Access Galileo/Apollo inventory through Travelport's unified platform.
We'll let your team know
Third-party services
Extended functionality through partner integrations.
CO₂
SquakeAvailable
Carbon emissions calculation and offsetting. Automatically calculate CO₂ footprint for flights, hotels, and more.
Requires Squake API key
CO₂
GreentripperAvailable
Carbon emissions calculation for travel. Calculate CO₂ impact for flights, trains, hotels, and car rentals.
Requires Greentripper API key
UF
Umbrella FacesAvailable
Manage traveler and company profiles and sync them across connected systems.
OAuth2 Client Credentials
Webhook subscription
Receives traveler and corporate profile changes from Umbrella in real time. The daily health-check cron clears local state if Umbrella deletes the subscription.
Registered—
Email ForwardingActive
Forward emails from any provider to Vairo. Emails sent to this address are automatically processed, classified, and linked to travel requests.
—
M365
Microsoft 365Available
Send and receive emails from your agency's Microsoft 365 mailbox. Enables two-way email integration with corporate clients.
Requires Microsoft 365 admin consent
Mailboxes
Loading mailboxes…
MT
Microsoft TeamsComing soon
Send travel notifications, approval alerts, and booking confirmations directly to your Microsoft Teams channels.
We'll let your team know
Travel Policies
Manage preferred suppliers, negotiated deals, and website restrictions.
Preferred Suppliers
Supplier Deals
Website Policies
All
Airlines
Hotels
Cars
Trains
Brussels Airlines
AirlineSNSNSUMMER2026
15 Jun 2026 — 30 Sept 2026
Trip Defaults
Pre-fill the place of origin when a request is created without one — useful for inbound email and Teams requests where the traveler didn't specify a departure city.
Default place of origin
Corporates can override these on their own settings page. When they don't, your agency-wide default is used.
Air travel
Used when an air request has no origin specified.
Default departure airport
Rail travel
Used when a rail request has no origin specified.
Default departure station
Carbon Emissions
Configure automatic CO₂ calculation for corporate accounts.
No corporates configured yet
Add a corporate account to automatically calculate CO₂ emissions on its quotes and bookings.
Price Conditions
Predefined refund & change policies you can apply to quote variants in one click.
All
Flights
Hotels
Cars
Trains
Flex
FlightRefundableFree changes
Flexiflex
HotelRefundableFree changes
NonFlexi
HotelNon-refundableNon-changeable
NotSoFlexi
HotelRefundable w/ fee|fee applies before arrivalChanges w/ fee|fee applies
Create reusable remarks that auto-match to quote segments and options.
All
Flights
Trains
Hotels
Cars
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Quote Cover Notes
Pre-built messages that go alongside the quote when you reply to a customer. The AI matches the customer's tone and translates into their language at send time.
Email Signatures
Build a library of signatures your agents can pick from when sending email. Set one as the agency default; assign per-user defaults on the user-management page.
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Booking Rules
Configuration for booking rules is coming soon.
Approval Flows
Configure approval workflows for travel requests.
Cabin Class Library
Manage your cabin class definitions and labels.
Quote Templates
Choose the default layout for client-facing quotes. Agents can override per quote.
Default quote template
Choose the default layout for client-facing quotes. Agents can override per quote.
Default
Corporate Classic
Table-based, info-dense
Default
Corporate Cards
Card-based with sidebar pricing
Default
Leisure
Destination-focused, warm
Preview
See how the selected template looks. Click "Open Full Preview" to inspect it at full size.
Synced to client quotes
Email Templates
Manage reusable email templates for common communications.
Subscription
View and manage your Vairo subscription plan.
Invoices
Download and review past invoices.
Appearance
Choose your preferred theme and display settings.
Add Corporate Emission Setting
Corporate Company
Match Method
Umbrella Faces UUIDCompany Name
How Vairo identifies this corporate for emission calculation.
UUIDThe Umbrella Faces UUID for this corporate.
Emission Provider
Calculate Emissions For
Flights
Hotels
Cars
Trains
Active
Enable automatic emission calculation for this corporate.
Edit Price Condition Template
Template Name
Product Type
Refund & Change
Refundability and change policy conditions
Refund Policy
Refund
Change Policy
Change
Display Text
Conditions text
Click to insert at cursor
{{amount}}
Amount Input
Requires amount input
When enabled, agents must enter a value that replaces the {{amount}} variable in the display text.
Baggage
Carry-on and checked baggage allowance
Carry-on
Checked bags
Weight allowance (optional)
kg per bag
Conditions text (optional)
New Cover Note
NameInternal label — agents pick from this list when sending a quote.
MessageThe AI tone-matches and translates this at send time. Variables in {{double curlies}} are filled with travel-request data.